SkyRetail is the orchestration layer that lets passengers browse, buy, and collect compliant duty-free before they fly — inside the airline's own app, across multiple airlines and retailers, from a single integration.
Duty-free is a multi-billion-dollar channel — yet online it lives in disconnected portals, one airline or one airport at a time. Passengers rarely find it before they fly, and retailers can't reach them where the journey actually begins: the airline app.
Every duty-free operator publishes catalogs in a different format, with different taxonomies, currencies, and pricing logic. Every airline environment integrates them — if at all — from scratch.
The result is fragmented experiences, missed pre-flight demand, and duplicated engineering. Nobody owns the layer that makes retail behave consistently across the journey.
That missing layer is what SkyRetail is built to be.
SkyRetail sits between airline digital environments and the world's duty-free retailers — normalizing catalogs, enforcing regulation by itinerary, and rendering the experience natively inside each airline app. Airlines add commerce without building it. Retailers reach passengers without integrating airline by airline.
Heterogeneous retailer catalogs — different schemas, taxonomies, currencies, and pricing — transformed into one standardized product model, ready for any airline.
A validation engine applies the right customs rules, allowances, and quantity limits to each passenger's actual route — so what's shown is always eligible.
A lightweight SDK renders the full duty-free experience inside the airline's own app — its branding, its flow — with no airline-side retail logic to maintain.
SkyRetail is agent-ready by design. AI does the heavy lifting that makes participation effortless and shopping intelligent — while the rules that decide what's eligible stay deterministic and auditable.
Retailers send their catalog in whatever format they already have. AI maps messy schemas, categories, currencies, and languages into one clean model — no reformatting, no clean API required on their side.
Passengers ask in plain language — "a good gift under $50 for my trip to London?" — and get relevant, route-eligible products surfaced inside the airline app, with the platform's engines answering underneath.
The platform surfaces the right products to the right passenger based on route, destination, and journey context — lifting relevance and basket size without generic merchandising.
Compliance stays deterministic. AI decides what's shown and recommended — never what's duty-free-eligible. That decision is always rule-based, itinerary-parameterized, and auditable.
The passenger never leaves the airline app. Everything else happens in the layer beneath it.
The airline app shares journey context — route, timing, transit points — through the SkyRetail SDK.
SkyRetail returns a duty-free catalog aligned to that journey, pre-validated against the applicable rules and allowances.
The passenger shops and pays inside the airline's branded interface — no redirects, no separate account.
The order routes to the retailer for fulfillment, and pickup or delivery instructions return to the same screen.
Turn your app into a pre-flight retail channel and open a new ancillary line — while your engineering team stays focused on flying.
List once and become available across every airline on the platform — reaching travelers at the moment intent is highest, without per-airline integration.
The shared middleware architecture is the subject of a pending patent application.
AI-native infrastructure — the engines are the tools intelligent agents call.
Regulatory validation is deterministic and itinerary-parameterized, not best-effort.
Interoperates with existing retailer commerce and fulfillment systems as they are.
We work with a select group of airline and retail partners to bring duty-free commerce natively into the journey. If that's you, let's talk.
